Yet another POS! Why?

As someone who has sold to the hospitality industry for a long time, you're aware that the demand for complete information in the business is growing faster than the national debt. The time is long past that you could offer a customer the "DTS 571 Built-In Inventory" and know that it would never be used.

One certainty is that the POS purchase remains the most expensive control technology purchase in the restaurant business. Whether your customer is a single unit operator or a hundred unit franchisee, technology takes back seat dollars compared to logos on the napkins, packaging and china, and uniforms. It only makes sense to YOU to offer what really helps create profit... no POS - no control; no control - no good data.

That's the problem! You've found a great POS product already. You've got it running in enough sites to be good at installation, training, and support. Why bother with another tool? Do you have any untapped markets in your area?

• How is your current offering for the pizza marketplace? No... Really! A Meatlover's Pizza always comes with the same toppings - unless the customer says it doesn't. What do you do then? Press the "No" button, bring up the modifier list, select the items? What about half-and half items? What about substitutions - when does your current offering start to charge extra? What about orders today for delivery next week? Vital Link POS was "born and raised" for this difficult marketplace.
  
  
• How about Deli's and downtown delivery restaurants? Do you really accommodate the needs of heavy delivery/carryout, hit 'em and git 'em restaurants?
  
  
• What about smaller casual dining restaurants? Can you offer complete systems for the operator running a $400,000 a year store, or is your $5,000 per terminal "all-in" price simply more than the doctor ordered?
  

We can offer a great opportunity as a business partner for you. Here are some of the ways we can help:

• Great Product, Great Price - When you sell Vital Link POS, you make more than we do! Our reseller prices offer the best margins in the business to you while keeping the price to your end user more aggressive than most anything in the business.
  
  
• Initial Database Set Up - When you install a POS system,  it's common for your team to do all of the initial programming of menu items, modifiers, payment methods, employees, etc. That's a tough task for a new system when you're installing your first site. We can do it for you, until you're ready to take on the task in house - for your first site, or your first 50 sites. 
  
  
• On Site Installation and Training   - It's never wise to train on POS when your knowledge is only one step ahead of the user. When the restaurateur starts asking the detailed questions, you'll need the expertise to hande it. In partnership with us, you can move your staff on to the next POS installation, we'll stay behind and get the system working.
  
  
• Follow Up Phone Training and Support - Personnel changes, menus change, successful restaurants continue to evolve. It's common for a first time POS user to get a few days into use of the product and then realize that a number of things that were originally set up just aren't right. Too often the response is confusion about how to "have it their way"... and be frustration with the folks who provided it. Whether it's getting through a monthend count, designing a new menu to take effect next month, or adding new employees, we'd be happy to pitch in as your support group to help your customer become and remain satisfied with the technology you provide. We'll handle the support while you build the critical mass of installations in your area to justify the support staff yourself.
  
  
• Product Sale with Finder's Fee - Sometimes the best decision for a growing reseller is to avoid getting into a new business segment during a growth phase. With your permission, we can offer the best solutions for a customer's direct to your customer, and commission you with a finder's fee for the business. You avoid the liability of selling the product entirely. The entire burden is on us. Important to remember, we will never approach your customer directly without your permission.
  
  
• Staff Training - Often, even when you do want to make the commitment to supporting a new product, it's hard to figure out how to get the ongoing training you need. After an end user has worked with a product for 60-90 days, your customer too often has more expertise with a product than your employee who went through a 3 day training course. Use our crew, by phone or in person, to brush up, ask advise, and get the details on how to support the new products in your arsenal.
  
  

It's time to focus on doing what we do well. When your customers began asking for modem support, you didn't open a phone company, build a modem support software product, and start manufacturing modems. You used existing, reliable resources to meet your business needs. Think of Vital Link POS as the "Baby Bell of Pizza, Delivery, and small outlet casual dining Integration" (only we don't charge as much)!

Contact us - have we got a plan for you!

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Larry OConnor:    (360) 318-9946     loconnor@vitallinkpos.com